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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Blanchard

August 12, 2026

5  out of  5
rating by Brandon Blanchard
"Alisha was very knowledgeable and explained my all my options. She made the process very simple."
We responded:
"Brandon, thank you for your wonderful review of State Farm Agent Chris Proctor’s Team!"
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brandon

August 11, 2026

1  out of  5
rating by brandon
"I called last week in spoke to a woman for a quote on me and my wife and kids’ 5 vehicles and homeowners insurance after moving from Alabama to Florida. I was told an agent would reach out, but no one ever did. I called again Monday and today and still got no response. I saw similar complaints in the reviews, which was disappointing. I ended up going with Progressive since they gave me a better rate. Communication and follow up really matter, especially with new customers. State Farm do better. going with Progressive since they gave me a better rate. Communication and follow up as promised really matter especially with new customers. State Farm do better."
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James Hyde

August 11, 2026

5  out of  5
rating by James Hyde
"Maya was the agent that assisted us in getting our daughter her own policy. She was very knowledgeable, friendly and her customer service was phenomenal. I urge anyone needing insurance to give Chris Proctors office the opportunity to earn their business before calling anyone else. Ask for Maya and you won’t be disappointed! Highly recommend."
We responded:
"James, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chris Proctor and Team "
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Yonna Sims

August 7, 2026

5  out of  5
rating by Yonna Sims
"I almost forgot to leave this review About two weeks ago I called this location thinking this office was my current State Farm agent because I needed help with my claim. Ladarrian assisted me right away, got me connected to the right department and made the entire process quick and easy without me having to make multiple calls. Thank you so much for your help and for providing excellent customer service!"
We responded:
"Thank you so much for the 5 stars, Yonna! We truly appreciate your feedback and are always happy to help whenever you need us. "
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PJ Geltzer

August 4, 2026

5  out of  5
rating by PJ Geltzer
"Chris was very polite, professional and patient ."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
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Rachael Patti

August 4, 2026

5  out of  5
rating by Rachael Patti
"I love love love state farm!!!!

Cynthia is truly one of those rare people who makes you feel like more than just another customer. From the very beginning, she was warm, knowledgeable, patient, and genuinely invested in helping me. She explained everything clearly, answered every question I had, and made the entire process feel effortless.

What impressed me most was her kindness and attention to detail. Cynthia didn’t just provide good customer service—she went above and beyond to make sure I felt comfortable, confident, and completely taken care of. Her professionalism is exceptional, but it is her genuine personality and willingness to help that really sets her apart.

State Farm is fortunate to have someone like Cynthia representing their office. She is absolutely amazing, and I would recommend her to anyone looking for an insurance agent who truly cares. Five stars simply are not enough!"
We responded:
"Rachael, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Nell Crenshaw

August 4, 2026

5  out of  5
rating by Nell Crenshaw
"Ladarrian was great help!"
We responded:
"Nell, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chris Proctor and Team "
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Tim Lamborn

August 3, 2026

5  out of  5
rating by Tim Lamborn
"Good inexpensive auto insurance 👌."
We responded:
"Tim, thank you for the fantastic review! We’re always here to support you with your insurance needs in Pensacola. "
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Julie Loveless

July 31, 2026

5  out of  5
rating by Julie Loveless
"They was great when I needed the insurance they were there I appreciate it thank you State farm thank you Julie Loveless"
We responded:
"Thank you for the 5-star review of Chris Proctor’s team - we really appreciate your kind words! "
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Blessed to Be Cleaning LLC Regina Caraway

July 30, 2026

5  out of  5
rating by Blessed to Be Cleaning LLC Regina Caraway
"The most amazing people.So kind and helpful with all my needs.Hoghly recommended Aleashia Chris and all the staff.Thank you for the best service!!"
We responded:
"Hi Blessed, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pensacola.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chris Proctor "
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k

July 28, 2026

5  out of  5
rating by k
"I saved about 100 bucks switching over to State Farm, the process was super quick and easy and Alisha made it all happen. She helped me understand what I was actually signing up for instead of just reading numbers to me. I’m super happy I gave you guys a shot and will definitely be sending friends and family!"
We responded:
"Thanks so much for the fantastic rating, K! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Fredrico

July 27, 2026

5  out of  5
rating by Fredrico
"Ladarrian Dixon 👍 this young person is the assist I need for understanding my options and needs with All-State. The options I know nothing of as well incentives provided by All-State. Thank-you for your service too Chris 🫵🏾

Account Representative"
We responded:
"Hi Fredrico, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Pensacola.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chris Proctor "
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Clint Cartwright

July 17, 2026

5  out of  5
rating by Clint Cartwright
"Can not begin to express how amazing my customer service was from Alisha, she went above and beyond to get me the best price on my insurance, even found where I had over paid on my homeowners insurance and got that handled, all together she saved me well over 300.00 a month!!!"
We responded:
"Wow, thank you for the 5-star review, Clint! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Joshua Bugby

July 4, 2026

5  out of  5
rating by Joshua Bugby
"I had opportunity to meet Maya and Alisha at the freedom car and bike show. They are incredible people be sure to choose them for your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chris Proctor’s Team. "
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Brad Baker

July 3, 2026

2  out of  5
rating by Brad Baker
"Cancel you without warning. Just call and leave a message people get new cards. LAZY…"
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Nancy Thompson

June 19, 2026

5  out of  5
rating by Nancy Thompson
"Great Service! They did a great deal on getting me an insurance policy and Alisha was so helpful and so good about following up with me. So glad I called them!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chris Proctor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pensacola ."
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Wayne Ramjohn

June 18, 2026

5  out of  5
rating by Wayne Ramjohn
"Maya was excellent in guiding me thru my policy and saving me money"
We responded:
"Thank you for the amazing review, Wayne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Paula Magee

June 13, 2026

5  out of  5
rating by Paula Magee
"This 5 star agency is very customer oriented and offers excellent service. My agent Cindy is so knowledgable and fully explains your options to give you the best auto and life insurance coverage possible to meet your needs and budget. I look forward to many years working with this company. Thanks Cindy. You are the best!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeremy Darling

June 11, 2026

5  out of  5
rating by Jeremy Darling
"Alisha was great to work with. Handled insurance for my truck, motorcycle, and boat. Saved me quite a bit."
We responded:
"Jeremy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Makayla Bowie

June 10, 2026

5  out of  5
rating by Makayla Bowie
"Ladarrian was very helpful saved me a bunch of money with double the coverage than before in a short time span . Would recommend"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Proctor’s Team. "
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Susan M

June 2, 2026

5  out of  5
rating by Susan M
"The office assistant was fast, accurate , courteous, and very very knowledgeable of the product. I was so impressed by the money they have saved me on my auto insurance as well as their assistance they will try to give me on my homeowners. Be sure to call this office and give them a chance to save you money and give you excellent coverage. This office cannot be beat when it comes to caring for their customer."
We responded:
"Susan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Proctor’s Team is just a call or email away!"
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Nicole Nisbett

June 2, 2026

5  out of  5
rating by Nicole Nisbett
"I had a great experience working with Alisha! She cut my car insurance bill nearly in half and even upgraded some features. I would recommend Alisha to anyone looking to save money on insurance!"
We responded:
"Nicole, thank you for your wonderful review of State Farm Agent Chris Proctor’s Team!"
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Meaghan Ives

May 28, 2026

5  out of  5
rating by Meaghan Ives
"I worked with Maya who was fantastic! Saved us $700 per year for double the coverage. Highly recommend connecting with her to explore your options."
We responded:
"Meaghan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Proctor’s Team—we are always here to help!"
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Patti Mader

May 26, 2026

5  out of  5
rating by Patti Mader
"Alisha helped me convert my vehicle insurance to State Farm which added more coverage and a saving of $65 monthly on my policy. Alisha took time to work up comparisons and estimates. She was a knowledgeable agent and evaluated other ways She/State Farm could cover my insurance needs."
We responded:
"We appreciate your review, Patti. We are so happy that you had such a wonderful experience with State Farm Agent Chris Proctor’s Team here in Pensacola ! "
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Ally Garrett

May 21, 2026

5  out of  5
rating by Ally Garrett
"Alisha was so helpful and very professional i appreciate her help making it easier to bundle."
We responded:
"Thank you for the amazing review, Ally! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."