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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Cantrell

May 2, 2024

5  out of  5 rating by Joseph Cantrell
"Office management lead did an outstanding job resolving Statefarm upper echelons billing issues on said account. She had great communication skills and very courteous to clients. Thanks JC"
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Dot Jones

April 26, 2024

5  out of  5 rating by Dot Jones
"I had the pleasure of working with Jina yesterday while shopping for Insurance, the customer service and her energy was everything, she was very knowledgeable about all products and left me with like a Wow she’s amazing! She’s a keeper for sure!"
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Jai Gordon

April 25, 2024

5  out of  5 rating by Jai Gordon
"Today, I had the opportunity to work with Jina. She was very resourceful, kind and patient with assistance for my new vehicle . I would recommend State Farm to anyone that is looking for auto insurance. I would reach out to Chris and his staff!!"
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Brittany Gallant

April 23, 2024

5  out of  5 rating by Brittany Gallant
"Leann was fantastic , she helped me get the best rate possible."
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billie oakes

April 23, 2024

5  out of  5 rating by billie oakes
"Jina was excellent. So very patient with me being elderly. Appreciate her so much."
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Luis Manuel Orta

April 23, 2024

5  out of  5 rating by Luis Manuel Orta
"Courtney was accommodating, knowledgeable, and courteous"
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Andre Torres

April 20, 2024

5  out of  5 rating by Andre Torres
"Chris and Jina were both outstanding. They went above and beyond to meet my needs by taking an appointment outside of their normal business hours and they both did an outstanding job of making me feel right at home, more like a friend or family member rather than just a paying customer. They both did their due diligence in meeting my requests and finding a policy that works for all of my needs! I’ve been with StateFarm for roughly 3 years and highly recommend and will continue to be a loyal customer!"
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AnneMarie DeBergh

April 19, 2024

5  out of  5 rating by AnneMarie DeBergh
"I had the absolute best experience on the phone with Destini!! She was so patient and walked me through every step, as I was very new to the process. I can't recommend her enough - everyone in this office is so friendly! Thank you Destini!"
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Jules

April 17, 2024

5  out of  5 rating by Jules
"Leeann is always very accommodating (and patient) when I need to make any changes to my policies. She provides all the necessary information needed to make the best decision on coverage!"
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August Anderson

April 17, 2024

5  out of  5 rating by August Anderson
"I did not end up being eligible for their insurance but Courtney was an amazing help and was able to help me out any way by sending over some other info that I would qualify for!"
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Cathrina Sells

April 13, 2024

5  out of  5 rating by Cathrina Sells
"I would like to commend this two amazing girls, Destini and Leann. Their work ethic is out of this world. When I kept getting ignored by the claim department for my vehicle, Destini made the impossible to kept in contact with me thru the whole process. I kept leaving messages to the claim department for weeks they never return my calls. Until Destini reached out to them and she made it happened. She finally got it resolve last week after dealing them. Leann help me get all the discounts i need for my 3 vehicle. Leann made sure I'm taking care of. This two amazing ladies should get a raise because if it wasn’t for them, i almost switch insurance. Nowadays it’s hard to keep a good employees. Especially in the customer service department. Chris, you have a good team in your hands. Kudos to this ladies!!! Keep up the good work. You guys are the future of this company."
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Tony Misenar

April 12, 2024

5  out of  5 rating by Tony Misenar
"Great customer service! Very fast and honest with my quote thank you Courtney!"
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Aundrea Smith

April 12, 2024

5  out of  5 rating by Aundrea Smith
"Courtney provided excellent customer service, demonstrating professionalism and patience while ensuring I obtained the most accurate and affordable auto policy. Highly recommended for her dedication and expertise."
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Steve Delage

April 9, 2024

5  out of  5 rating by Steve Delage
"I'm a lifelong client of State Farm and always get great service from Chris Proctor's office. I worked with Destini today on making a few auto changes. She is awesome. Quick, friendly, efficient, and most of all, proactive in pointing out additional savings that I qualified for due to all my business with State Farm. Thank you Destini!!"
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Jennifer Gibbes

April 5, 2024

5  out of  5 rating by Jennifer Gibbes
"Destiny was a big help with my auto and life policy and very pleasant to speak with"
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Leaf Spurling

April 5, 2024

5  out of  5 rating by Leaf Spurling
"Leann went To the next level with a problem I had with my renters insurance from it third-party company! I’m very thankful for her and all the work she did for me!"
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Dr.Jack Khorram

April 2, 2024

5  out of  5 rating by Dr.Jack Khorram
"I had experience with MS ;LEANN SIMMONS ,She was very helpful and professional. She went out of her way to help me..She's a great resource to anyone who works with her. Thank you Leann for your excellent service.Dr.Jack Khorram."
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Donna Fitzsimmons

March 14, 2024

5  out of  5 rating by Donna Fitzsimmons
"Destini went way beyond to resolve an issue on my insurance. She spent 2 hours talking on the phone to get my issue resolved. Destini is by far a great addition to the State Farm team. She really cares about people. Destini told me not to worry and she would take care of me, and she did!! Love Destini"
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braulio pinella

March 7, 2024

5  out of  5 rating by braulio pinella
"Destiny was awesome I got myself a life insurance from her, she was quick and easy! If you guys want a great insurance agency to deal with choose Chris Proctor!"
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Stephanie Peazant

March 6, 2024

5  out of  5 rating by Stephanie Peazant
"Bethany was very helpful and patient with me, took care of my problems and made sure that I was satisfied."
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Alex

March 4, 2024

5  out of  5 rating by Alex
"Destini saved me!! I had been dealing with an issue since January 15th and she got it resolved this afternoon for me. She answered my calls and kept in touch with me when everyone else stopped."
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Chris Majors

February 6, 2024

5  out of  5 rating by Chris Majors
"Thank you Charis for being so helpful in my time of need. Your professional yet very caring assistance was a sigh of relief in a time when you can’t just pick up the phone and expect a good, caring and professional person on the other line. Thank you very much, you’re definitely an asset there at Chris Proctors office."
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Liz Johnson

January 31, 2024

5  out of  5 rating by Liz Johnson
"Chris is an amazing insurance man. He helped us with our planning on our life policies and he is so friendly."
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Alexandria Cloud

January 26, 2024

5  out of  5 rating by Alexandria Cloud
"“From the first phone call I made it was very welcoming and informative.” I didn’t feel rushed and had all my questions answered. Such amazing customer service from both Leann and Destini, felt like I was having a regular conversation with my friends. I was referred from a friend to join Statefarm with Chris Proctor and I truly don’t regret it!!!! Thank you!!!!"
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Gabriel Rae

January 13, 2024

5  out of  5 rating by Gabriel Rae
"I've had nothing but great experiences with Chris proctor state farm even with my constant rescheduling, they've been nothing but patient and informative on everything from life insurance to car insurance. The agent who walked me through my life insurance policy named Leanne was extremely professional, welcoming, honest and, as previously stated, patient. She made all the information clear and easy to grasp, she didn't try and pressure me into anything and made sure that any information she didn't have on hand she would swiftly aquire and promptly relay back to me. I didn't even realize Leanne was new as she sounded very confident and experienced. Thanks state farm and thank you Leanne."